Step-by-Step Guide: Real Scenarios
This guide helps you understand what Prisma does through common day-to-day situations, using simple language for both technicians and office managers. The entire system is powered by the Coblyn deployment engine.
Concepts for Everyone
If you're not technical, imagine Coblyn this way:
- The Mine (The Network): All your connected computers.
- The Fairy (Coblyn Engine): The Prisma software that flies through the network doing the heavy lifting.
- The Hammer (The Image): The "perfect" Windows or Linux that we stamp onto each machine.
- The Warehouse (Storage Hub): Where we store the spare hammers.
Scenario 1: "I have a new computer"
Situation: A new machine has arrived from the box and you want to get it ready for an employee with Windows and all apps.
- Connection: Connect the machine to the network cable.
- Power On: Press the network boot key (F12, F11, or similar).
- Selection: In the menu that appears, choose "Automatic Installation".
- Result: Go grab a coffee ☕. In 10 minutes, the computer will be ready, joined to the domain, and with all apps installed.
Scenario 2: "A computer is slow or has a virus"
Situation: We need an immediate solution for a problematic machine.
- Re-deployment: Find the computer in the Coblyn panel and click "Reinstall".
- Action: Tell the user to restart and press F12.
- Finish: Coblyn will wipe the problem and put a fresh, clean copy of the system in minutes. ✨
💻 Scenario 3: "Remote Help for a colleague"
Situation: Someone needs technical help at another branch.
- Panel: Locate the computer in Coblyn.
- Button: Click "Remote Support".
- Control: You'll securely take control of the machine with encrypted access, without needing the user to read you any codes. 🔒
Last Updated: 2026-05-13 (Surgery v1.16.0)